FeaturesWho it's forHow it worksFAQSupportGet the app
Back to home

Terms of Service

Please read these terms carefully. They form a binding agreement between you and Ashva Health Tech Limited when you use the Ashva SuperApp.

Last updated: 25 July 2026

These Terms of Service (“Terms”) govern your access to and use of the Ashva SuperApp(the “App”), provided by Ashva Health Tech Limited(“we”, “us”, “our”). By downloading or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, please do not use the App.

1. Eligibility & accounts

  • You must be at least 18 years old and legally able to enter into a contract.
  • Accounts are created and accessed using your mobile phone number and a one-time password (OTP). You are responsible for keeping access to your phone number and device secure.
  • Your access level (technician, sales, dealer or freelancer) is determined by your registered profile. You may only use features appropriate to your role and authorisation.
  • You agree that the information you provide is accurate and that you will keep it up to date.

2. Acceptable use

You agree that you will not:

  • Use the App for any unlawful, fraudulent or unauthorised purpose.
  • Access data or features you are not authorised to use.
  • Submit false claims, fabricated receipts, or misleading service, order or expense information.
  • Interfere with, disrupt, reverse-engineer or attempt to gain unauthorised access to the App or its systems.
  • Upload content that is unlawful, infringing, or contains malware.

3. Your content & work data

You retain responsibility for the accuracy of the data you enter — leads, orders, visit reports, claims and uploads. Business and customer records created through the App are processed on behalf of Ashva Health Tech Limitedand its group companies for legitimate business purposes and remain subject to our records and compliance obligations.

4. Claims, commissions & payments

  • Travel-allowance (TADA) claims, spare-part requests, dealer commissions and similar entries are subject to review and approval by the relevant teams and to applicable internal policies.
  • Submission of a claim or order does not guarantee approval or payment. Amounts, caps, milestones and unlock schedules are governed by the applicable policy in force.
  • Where the App facilitates a payment, that transaction is processed by a third-party payment provider under its own terms.

5. Availability & changes

We may add, change, suspend or remove features at any time, and may update, maintain or discontinue the App with or without notice. We are not liable for any unavailability, data-sync delay or loss resulting from connectivity, device or third-party issues.

6. Intellectual property

The App, its content, design, trademarks and software are owned by Ashva Health Tech Limited or its licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App solely for its intended business purpose. You may not copy, modify, distribute or create derivative works without our permission.

7. Suspension & termination

We may suspend or terminate your access if you breach these Terms, if your association with us ends, or to protect the App and its users. You may stop using the App at any time and request account deletion via our Account & Data Deletion page.

8. Disclaimers

The App is provided on an “as is” and “as available” basis without warranties of any kind, whether express or implied, including fitness for a particular purpose, accuracy and non-infringement, to the maximum extent permitted by law.

9. Limitation of liability

To the maximum extent permitted by law, Ashva Health Tech Limited will not be liable for any indirect, incidental, special or consequential damages, or for loss of data, profits or business, arising from your use of or inability to use the App.

10. Governing law

These Terms are governed by the laws of India, and you agree to the exclusive jurisdiction of the courts of Tumakuru, Karnataka, India. Any dispute will be subject to the laws applicable in Karnataka, India.

11. Contact us